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Our Pricing Policy

The Funeral Director or Funeral Service Arranger will provide you with a complete itemised price list and a full written quotation when required.

Our fees are clear,  there are no hidden extras.

You may pay for our services when you make the funeral arrangements. Any payments made will be deducted from your final account, which is payable 24 hours before the funeral service takes place. (Unless otherwise agreed)

 

Disbursements

Disbursements are third-party costs which are out with the control of the Funeral Director.  These include the cost of the burial or cremation, Doctor’s fees, the minister or officiant’s fees (unless included in our premium service), hospitality, newspaper notices, floral tributes, service stationery and in general, everything we may arrange on your behalf. Any third-party services requested at the time of need must be paid prior to the funeral service.

 

Should you have a complaint

We have the highest standard of service. However, should you feel unhappy with the service we have provided, please contact us were we will address any concerns you have raised.